Terms & Conditions

We accept orders only on the basis that you have read our terms and conditions and that placing your order confirms that you have read and accepted our terms and conditions.
Payment can be made by UK based bank cheques or any major credit or debit cards which are processed securely by Protx

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All prices and offers are subject to availability. Errors and omissions excepted.

Customers outside the U.K. are responsible for local import duties and taxes and any costs incurred during the import over and above the prepaid shipping charges.

Every care has been taken to ensure that all descriptions, specifications, colours and prices are correct. However colour representations may vary depending on your own monitor and we endeavor to be as accurate as possible. All sizes are approximate. All items are offered subject to availability at the time of ordering.

As a consumer you have the right to cancel your order and receive a full refund. If you are not totally satisfied with your purchase you have the right to cancel your order within 14 days of receipt. This must be sent to us in writing, either by post or email. You must return the goods to us at your cost in an unused and re-saleable condition. Please ensure you obtain proof of postage, we cannot be held responsible for the non-receipt of returns. We will refund the total amount of money paid by you for the goods, within 30 days starting with the day on which we receive the goods back. This does not affect your statutory rights as a consumer.



(0845 943 1246)

Info@downoutdoorstore.com